The Fun Aspect of International Business Relationship - Part II July 4th, 2009
by admin

This guest post is written by Tobias Batton, the CEO of Resistor Productions located in San Francisco, California, the publisher of Disciple MMORPG. Tobias and his company has been working with MoveYourWeb and Apalon for several years and built a number of successful projects. In this series of guest posts however Tobias addresses the fun aspect of building the big relationship with offshore vendor.

Last week we left off with getting beaten with branches in a 150 degree sauna in Belarus by our development team.

The next story of our adventures in team building center around the Resistor Productions CTO named Marc. Marc is a good friend with the CEO of Resistor, Tobias, and Tobias knew that Marc had never been overseas. With the anxiety of Marc’s first time overseas, along with the weird feeling of visiting a former soviet state, Tobias went to great lengths to take advantage of Marc’s awkward feelings.

Ahead of the trip Tobias called the owners of Apalon and planned a prank that is so epic in proportion that it rivals anything you have ever seen on the show “Punk’d”.

On the second night in Belarus, Tobias left early to go to dinner with some of the employees of the development firm. Marc was left alone with one of the owners late at night in the offices. It was then that a ‘KGB agent’ showed up, accompanied by an armed guard with an AK-47.

They approached Marc and asked him for his passport. They told him he was wanted for questioning under suspicion of espionage. Marc was completely freaked out. The agents barely spoke English, one had an AK-47 and they kept his passport. They were yelling at him in Russian and trying to get him to sign a confession that was written in Russian, so Marc had no idea what it said!.

When Marc refused to sign the confession, they handcuffed him and put a black bag over his head. They lead him outside and threw him in the backseat of an SUV. They drove around for about an hour and yelled at him to shut up anytime he asked any questions.

Marc was silent and shaking.

After about an hour of driving around, they pulled up to a security gate and showed their badges. The guard let them through. All Marc could think is that he wanted to see his wife, and that he thought he was going to be tortured in some crazy interrogation.

As the car made its way down into a parking lot, there were a group of men yelling outside the car. They parked the car and took the bag off of Marc’s head, and standing in front of him was Tobias, half drunk, with an evil smile on his face.

It’s probably not appropriate to write what Marc said to him in this blog, but there was a very colorful exchange. After Marc released some tension, he shared the laugh with Tobias and the developers.

Marc said he completely believed it was real, and wondered if he would die. It was the most epic prank he ever experienced and will remember it to the end of his days.

Tobias Batton,
CEO Resistor Productions LLC

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The Fun Aspect of International Business Relationship - Part I June 29th, 2009
by admin

This guest post is written by Tobias Batton, the CEO of Resistor Productions located in San Francisco, California, the publisher of Disciple MMORPG. Tobias and his company has been working with MoveYourWeb and Apalon for several years and built a number of successful projects. In this series of guest posts however Tobias addresses the fun aspect of building the big relationship with offshore vendor.

As you know Disciple is a browser based - no client download game that is heavily focused on PvP, level progression and rankings. The actual Production time for this game was about 20 months, from concept to release. This is part one of a series of posts about the different aspects of making a browser game. I thought it would be fun to start with some of the more entertaining aspects of game development.

When we started the design process, the majority of what we were doing was fleshing out the actual game concept on paper. This was everything from gameplay, to story and lore, to art style, and even basic combat formulas.

As our concept became defined, we needed to choose developers to implement our ideas from paper to code. There was a lot of discussion on whether or not we would hire our own developers or hire a professional 3rd party developer. Rather than train our own development team, we thought it would make sense to hire a 3rd party with experience and give them direction, rather than creating our own crew from the ground up.

After a little looking around, we discovered a company called Apalon based in Europe. They were both affordable and qualified to handle our project, and had done work for several large companies in the past such as Fisher Price. We knew from the start that there would be a few issues managing a project in Europe, one of which would be team building and general excitement and moral.

We had to keep the development team excited about the project, and we had to make them feel like we were all part of the same team, even if we were an ocean apart. So during the process of development, the management of Resistor took several trips overseas to manage the development and build relationships.

Apalon is based in a country called “Belarus” which is part of the former USSR and one country east of Poland. These countries have become a hotbed for technology, even Google has set up a huge development office in this area.

On our first trip there we did not really know what to expect, but upon arrival the similarities to the USA are truly uncanny. On nearly every corner of the downtown area you see McDonalds and TGI Fridays, as well as other familiar sites.

As soon as we arrived in the office, we were hard at work, but we also knew we had to find ways to become fast friends with our new partners, so that they could feel as though they were a part of our team, and our friends. I asked them to give us a taste of traditional Belarussian culture.

The first night they took me to a Belarussian Sauna. Its very hot. Like 30 seconds now get me the hell out of here right now hot! I didn’t really know what to expect, but it was quite an experience.

I have been in a Sauna in the USA maybe once or twice in my life. The Russian Sauna is much hotter. After 30 seconds the only thing you are thinking is that you want to get the hell out before you pass out from the heat. You touch your hair and it feels like its about to light on fire. The gentlemen I was there with were pouring beer on the coals and laughing.

Peter, the VP of their company, wanted to leave too, but we were trying to be tough and hang in there. Next thing I know, one of the guys walks in with some tree branches and points for me to lay down. My response was:

“what the hell???”

Matvey, the Operations Manager explains that he will hit the branches against my back, and this is tradition in Belarus. All I could think was that I wanted to get our of there right away. Matvey told me I was a Sauna virgin and they were going to “pop my cherry”. Not wanting to look like a wimp, I reluctantly agreed.

Getting hit with the branches didn’t hurt . . . . When i tried to get up, they pushed me back down. It was similar to a college hazing. After 2 minutes or so, I thought I would die, so I insisted on leaving and they let me go. In all it was a great experience, everyone got their turns with the hot room, I was able to take joy in watching them suffer too.

This was just the first night. In my next post we will cover a staged arrest of our CTO by the “KGB” as well as drinking contests and more! Here is a preview video for what we will cover in the next post:

http://www.youtube.com/watch?v=cRDqtz6NLHc

Tobias Batton,
CEO Resistor Productions LLC

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Getting iPhone Developer account May 4th, 2009
by Peter Melnikov

We have 5-8 apps in production simultaneously at the same time now which means that we deliver multiple applications in a month. Now what we experienced during the delivery is that several of our customers didn’t have iPhone developer accounts needed to publish the app or actually they started applying for it but it was not not yet ready. That puts the success of any application at risk, because the number of apps on AppStore is skyrocketing and chances high that competitor will release the same app tomorrow. So get iPhone developer account early if you still don’t have it!

The registration process consists of multiple steps and takes anywhere from 2 weeks to 2 months of time. If you are in USA and quick in furnishing Apple with the data required you might get it during 2-3 weeks time. Here is the brief guideline on what to expect from the registration process:

1. Apply for iPhone Developer program
2. Fax business documents that Apple requests after review of initial application (Apple will email the reqs)
3. Agree to iPhone Developer Program License Agreement (Apple will email the link)
4. Pay the membership fee. If you are not in the list of supported countries email to devenroll@apple.com and ask to provide IDP Billing Form for manual CC processing
5. Receive the account activation code from Apple and apply it
6. Login into iTunes connect and fill in ‘Free Apps’ Contract, ‘Paid Apps’ Contract, Wire Details for payment, Japanese sales agreement and ‘Available on AppStore’ artwork license agreement as well as W8-BEN form for foreign developers .
7. Mail ‘Paid Apps’ contract, ‘artwork license’ agreement, ‘Japanese sales’ agreement to Apple and wait till they review those and fully activate your account.

Frequently Asked Questions:

- How can I speed up the process?
Reply: If at a certain point you don’t hear from apple for more then a week - start calling them +14089744897 or emailing to devenroll@apple.com. They are overwhelmed with the applications so couple of reminders will not harm

- Shall I receive EIN if I’m a foreign developer?
Reply: Up to you. We’ve been talking to Apple billing department numerous times and they confirmed that providing 000000000 (9 zeros) instead of EIN/TIN is an allowable option. They report AppStore payments to be commission as opposed to royalty so there is no withholding of tax or reporting on form 1042 at year end. There is a big confusion caused by the list of countries that have double treaty but this is valid for iTunes and not AppStore since AppStore sales are put in a different fashion. So you just pay taxes at your country not USA.

Some foreign developers prefer to obtain EIN/TIN (afterall it’s a 10 minute call to IRS 1-(215) 516-6999. Make sure you filled SS-4 to dictate it to a representative).

- Can I pay by wire transfer for iPhone Developer admission fee?
Reply: Not any more

- Are the payments from sales coming in multiple currencies?
Reply: Yes. Make sure that your bank account is capable of receiving multiple currencies and converting those.

- I’m an indie developer and don’t have fax to send documents to Apple. Any online solutions?
Reply: PamFax on Skype - reliable and dirt cheap

- How do I pay for iPhone Developer Program if my country is not in the list?
Email to devenroll@apple.com (make sure you include identification code) and request iDP BILLING: Credit Card Processing Form. You will need to feel it with CC details and fax over to Apple

- If I have further questions on getting registered - will you assist me?
Reply: If you are our customer - email to your Project Manager ASAP! If you are a random visitor to the web site - try posting your question in comments to this blog entry.

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The 1st of April, Fools’ Day April 1st, 2009
by Inna Kalganova

When April Fools’ Day falls on a working day - get ready to become a victim of somebody’s pranks!

We also love innocent jokes, for example….
Read the rest of this entry »

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iPhone Development Offshore January 12th, 2009
by Peter Melnikov

Everyone is excited about Iphone platform these days. With about 15 MLN devices sold so far it makes a huge new audience to target. A great deal of our customers and partners is coming up with the ideas for the Iphone Applications. I love talking to people about their ideas - being a business development person in nature it makes a good part of my day. All the Iphone-related requests can be divided into three categories according to my experience:

- Make another kick-ass application that will hit TOP10 AppStore. With stories like that popping up the internet every day there is a bunch of folks out there that think they have another great idea for the app. And I’m sure some of those will hit the jackpot!

- Port existing application or web service to the Iphone Platform. This is very wise move typically! Literally there is a wholly new audience waiting for the service which you provide on the web and not yet on Iphone. Be the first and gain competitive advantage over competitors. Now I heard the stories from CEO’s telling that they not only managed to increase the audience for the main service they provide but to earn some extra buck from the Iphone App sales.

- Update the web sites so they are displayed correctly on the Iphones. That is the simplest but smart move as well. With adoption of Iphones people started using Internet more heavily on mobile devices. So yes, it’s time to update your web site if you still didn’t do so.

Now the funniest thing about all Iphone-development buzz is that experienced app developers charge up to $150-250 per hour and some are booked up for the coming months. There are lots of talks about Interactive Agencies rejecting <$30k Iphone development projects because of the gap between the demand and available experienced developers on the market. MoveYourWeb is here to help as always! We have enough talent pool onsite and keep charging at a fraction of the rates mentioned above. Even after one of our apps was featured by Apple team.

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Posted in iphone development, outsourcing, web development | No Comments »

Belarus Ruble sinks. In Favor of Outsourcing Industry January 8th, 2009
by Peter Melnikov

The the post of October I was suggesting that Belarus is one of the best choices for outsourcing destination in those hard times. While it’s storming the exchange rates of many customers chances are high that local salaries of people will be eroded and the purchasing power will become less. Not the case for outsourcing industry in Belarus. Below is the extract from our post last year:

Worth case scenario for crisis is that devaluation of the belorussian ruble will occur which will be a hit for the country but not the outsourcing industry. In fact it will win in this case (consider employees being able to purchase more for the same salary).

On 2nd of January, 2009 Belarus’ central bank sharply devalued the belarusian ruble, allowing the currency to plunge 20 percent. It’s not my intention to cover the reasons and effects of this change on the economy and citizens. What’s I’m going to highlight instead is that the developers and other tech folks in Belarus started earning higher salaries overnight (of course the prices for commodities will be increased eventually). That is the case for all companies who are export oriented - the compensation of employees increased and so the satisfaction. Happy New Year to everyone!

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New Year corporate event January 5th, 2009
by Inna Kalganova
Recession time - select outsourcing destination carefully October 8th, 2008
by Peter Melnikov

So you sitting watching the world falling apart with the headlines like this everywhere. I bet if you are using outsourcing or intend to do so the question pops up in your head: which destination is stable and will not get hurt by the crisis or blown away by the next financial storm.

Here is the comment on risks (no risks actually) if you choose Belarus. Much of our force is located there so we have have our homework on this one done. Belarus is not affected by the world crisis b/c it doesn’t actually have mature stock market and not much of a foreign investment in the country. The loan system including subprime is not popular much also - so we won’t have any foreclosures happening destabilizing the financial system. The local currency is fixed towards the dollar and stays on the same level for about 4 years now (with slight rise of ruble against dollar recently). At the same time the was a gradual inflation happening which resulted in lesser purchasing power of the dollar. Worth case scenario for crisis is that devaluation of the belarussian ruble will occur which will be a hit for the country but not the outsourcing industry. In fact it will win in this case (consider employees being able to purchase more for the same salary). Which makes the choice of Belarus as your offshore outsourcing destination right and bold!

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Posted in management, outsourcing | 2 Comments »

Recession - impact on outsourcing October 8th, 2008
by Peter Melnikov

In those hard time for virtually any industry the interesting question for outsourcing professionals or companies using outsourcing is the following: Will the offshore outsourcing industry grow or decline? Is this the end of offshore outsourcing golden times or the beginning of the new wave?

From our prospective it’s both. Here is why: about 20-40% of the revenue of traditional outsourcing houses goes from financial institutions. With the collapse companies have been forced to enter into different vertical markets. Typically that would be a good measure to compensate the losses. But the current problem is that everyone is in the same boat - industries, markets, countries. For example travel verticals seeing the rise in cancellation of reservations and tickets, automotive sells dramatically less cars then usual, the list goes on. At the same time in the reality of the crisis companies facing difficulties try to search for the way to stay competitive and make the ends meet. And outsourcing is a cost effective solution which was invented long time ago. It’s a matter of applying it now effectively. During the last two weeks our marketing department sees the increased number of leads coming in. Fact! It’s interesting times because it’s mix of positive and negative happenings for offshore outsourcing companies and the managers need to be creative to make sure that the business drives true value to the customer they need to work on differentiation factors. Price is important too this time! I’m sure that the ineffective players will sink and leave and those with the strategy will become more powerful then ever. They are helping companies to stay competitive in those difficult times anyway.

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Sell your web site fast September 23rd, 2008
by Peter Melnikov

Have useless web site? If it has PR3+ and Alexa ranking of at least 1.000.000 we are ready to buy it for a small cash. Those will be used for SEO purposes only and will serve as additional power for 3 way link exchange. We are not interested in any ‘business’ which might exist behind the web site. We will consider any topics since we have customers using our SEO services operating in many vertical industries. We will also consider to credit you with our services. Drop a line to seo (at) moveyourweb.net

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